Autori: Nikola Minić, Angelina Njeguš, Jelena Tulić Ceballos
Objavljeno: Singidunum University International Scientific Conference Sinteza 2014, april 2014, str. 781-787
Sažetak: Tourism is a dynamic industry in which online information plays a crucial role for the whole lifecycle of the journey. The evolution of the World Wide Web, from Web 1.0, through Web 2.0 to Web 3.0 generation continues, and significantly affects the way consumers obtain information. On the other hand, tourism information systems support organisation’s business processes, and integrate supply chain systems with customer relationship management. Currently, there is a gap between the implemented systems and contemporary technologies thatn the new Web generation brings. This paper explores the impact of Web 3.0 technologies and services for tourism information systems.
Ključne reči: semantic web, social networks, intelligent systems, geographic information systems, information systems in tourism industry
Literatura:
[1] UNWTO, World Tourism Barometer, v. 12, no. 1, January 2014.
[2] E. Noti, „Web 2.0 and its influence in the tourism sector,“ European Scientific Journal, v. 9, no. 20, pp. 115-123, 2013.
[3] HSMAI and TIG Global, Web 3.0: Emerging Insights for Travel Marketers, 2009.
[4] T. Berners-Lee, J. Hendler, O. Lassila, „The Semantic Web,“ Scientific American, v. 284, no. 5, pp. 28-37, 2001.
[5] G. Milanov, A. Njeguš, „Sistemi univerzalnog upravljanja master podacima,“ Singidunum revija,v. 8, no. 2,pp. 87-96, 2011.
[6] G. Grubor, A. Njeguš,„Bezbednosni problemi distribuiranog internet računarstva,“ Singidunum revija, v. 8, no. 1, pp. 117-131, 2011.
[7] S. Popović, Njeguš A., Vulić M., Đokić D, Mazinjanin Đ., „Service Oriented Framework for System Interoperability Modeling, “ Metalurgia International, v. 17, no. 12, pp. 73-80, 2012.
[8] A. Njeguš, G. Đoković, „Poboljšanje kvaliteta usluga u hotelijerstvu primenom informacionih tehnologija,” Zbornik radova IX Međunarodni naučno stručni sipozijum Hotelska kuća, HORES, Zlatibor, 2011.
[9] N. Minić, N. Radović, M. Knežević, „Primena i značaj informacionih sistema u poslovanju organizacija za upravljanje destinacijom,“, Zbornik radova Mediteranski dani 2012, Trebinje, Beograd, 2012.
[10] A. Kiryakov, B. Popov, I. Terziev, D. Manov, D. Ognyanoff, „Semantic Annotation, Indexing, and Retrieval,“ Sournal of Web Semantics, v. 2, no. 1, pp. 49-79, 2004.
[11] S. Pyo, M. Uysal, H. Chang, „Knowledge Discovery in Database for Tourist Destinations,“ Journal of Travel Research, no. 40, pp. 396-403, 2002.
[12] I. J. Rudas, J. Fodor, „Intelligent systems,“ International Journal of Computers, Communication & Control III, 2008.
[13] U. Gretzel, „Intelligent systems in tourism,“ Annals of Tourism Research, v. 38, pp. 757-779, 2011.
[14] IEEE Computer Society, „About IEEE Intelligent Systems,“ 2011. Available: http://www.computer.org/portal/web/intelligent/about. [Accessed 15January 2014].
[15] European Commission, Intelligent Systems for Tourism. Report on the R&D activities carried out in the specific programme Information Society Technologies (IST) of the fifth Framework Programme, Brussels, Belgium, 2003.
[16] S. R. Loban, „A framework for computer-assisted travel counseling,“ Annals of Tourism Research, v. 24, no. 4, pp. 813-834, 1997.
[17] A. Venturini, F. Ricci, „Applying Trip@dvice recommendation technology to www.visiteurope.com, 4th prestigious applications of intelligent systems (PAIS-2006),“ Proceedings of the 2006 conference on ECAI 2006: 17th European Conference on Artificial Intelligence August 29-September 1, Riva del Garda, Italy, 2006.
[18] R. Kramer, M. Modsching, K. ten Hagen, „Development and evaluation of a context-driven, mobile tourist guide,“ International Journal of Pervasive Computing and Communication, v. 3, no. 4, pp. 378-399, 2007.
[19] S. Staab, H. Wethner, „Intelligent systems for tourism,“ IEEE Inteligent Systems, November/December, pp. 53-55, 2002.
[20] V. Jovanović, B. Đurđev, Z. Srdić, U. Stankov, Geografski informacioni sistemi, Beograd, Novi Sad: Univerzitet Singidunum i Univerzitet u Novom Sadu, 2012.
[21] N. Minić, „Geografski informacioni sistemi u oblasti turizma i njihova primena u marketingu turističke destinacije,“ Singidunum revija, v. 7, no. 2, pp. 363-370, 2010.
[22] V. Jovanović, Tematski turizam, Beograd: Univerzitet Singidunum, 2013.
[23] Yun-Feng Nie, Xiang Fu, Jie-Xian Zeng, „A Tourist Route Planning and Navigation System Based on LBS,“ Proceedings of the 2009 International Symposium on Web Information Systems and Applications (WISA’09), Nanchang, P. R. China, 2009.
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Objavljeno: Singidunum University International Scientific Conference Sinteza 2014, april 2014, str. 781-787
Sažetak: Tourism is a dynamic industry in which online information plays a crucial role for the whole lifecycle of the journey. The evolution of the World Wide Web, from Web 1.0, through Web 2.0 to Web 3.0 generation continues, and significantly affects the way consumers obtain information. On the other hand, tourism information systems support organisation’s business processes, and integrate supply chain systems with customer relationship management. Currently, there is a gap between the implemented systems and contemporary technologies thatn the new Web generation brings. This paper explores the impact of Web 3.0 technologies and services for tourism information systems.
Ključne reči: semantic web, social networks, intelligent systems, geographic information systems, information systems in tourism industry
Literatura:
[1] UNWTO, World Tourism Barometer, v. 12, no. 1, January 2014.
[2] E. Noti, „Web 2.0 and its influence in the tourism sector,“ European Scientific Journal, v. 9, no. 20, pp. 115-123, 2013.
[3] HSMAI and TIG Global, Web 3.0: Emerging Insights for Travel Marketers, 2009.
[4] T. Berners-Lee, J. Hendler, O. Lassila, „The Semantic Web,“ Scientific American, v. 284, no. 5, pp. 28-37, 2001.
[5] G. Milanov, A. Njeguš, „Sistemi univerzalnog upravljanja master podacima,“ Singidunum revija,v. 8, no. 2,pp. 87-96, 2011.
[6] G. Grubor, A. Njeguš,„Bezbednosni problemi distribuiranog internet računarstva,“ Singidunum revija, v. 8, no. 1, pp. 117-131, 2011.
[7] S. Popović, Njeguš A., Vulić M., Đokić D, Mazinjanin Đ., „Service Oriented Framework for System Interoperability Modeling, “ Metalurgia International, v. 17, no. 12, pp. 73-80, 2012.
[8] A. Njeguš, G. Đoković, „Poboljšanje kvaliteta usluga u hotelijerstvu primenom informacionih tehnologija,” Zbornik radova IX Međunarodni naučno stručni sipozijum Hotelska kuća, HORES, Zlatibor, 2011.
[9] N. Minić, N. Radović, M. Knežević, „Primena i značaj informacionih sistema u poslovanju organizacija za upravljanje destinacijom,“, Zbornik radova Mediteranski dani 2012, Trebinje, Beograd, 2012.
[10] A. Kiryakov, B. Popov, I. Terziev, D. Manov, D. Ognyanoff, „Semantic Annotation, Indexing, and Retrieval,“ Sournal of Web Semantics, v. 2, no. 1, pp. 49-79, 2004.
[11] S. Pyo, M. Uysal, H. Chang, „Knowledge Discovery in Database for Tourist Destinations,“ Journal of Travel Research, no. 40, pp. 396-403, 2002.
[12] I. J. Rudas, J. Fodor, „Intelligent systems,“ International Journal of Computers, Communication & Control III, 2008.
[13] U. Gretzel, „Intelligent systems in tourism,“ Annals of Tourism Research, v. 38, pp. 757-779, 2011.
[14] IEEE Computer Society, „About IEEE Intelligent Systems,“ 2011. Available: http://www.computer.org/portal/web/intelligent/about. [Accessed 15January 2014].
[15] European Commission, Intelligent Systems for Tourism. Report on the R&D activities carried out in the specific programme Information Society Technologies (IST) of the fifth Framework Programme, Brussels, Belgium, 2003.
[16] S. R. Loban, „A framework for computer-assisted travel counseling,“ Annals of Tourism Research, v. 24, no. 4, pp. 813-834, 1997.
[17] A. Venturini, F. Ricci, „Applying Trip@dvice recommendation technology to www.visiteurope.com, 4th prestigious applications of intelligent systems (PAIS-2006),“ Proceedings of the 2006 conference on ECAI 2006: 17th European Conference on Artificial Intelligence August 29-September 1, Riva del Garda, Italy, 2006.
[18] R. Kramer, M. Modsching, K. ten Hagen, „Development and evaluation of a context-driven, mobile tourist guide,“ International Journal of Pervasive Computing and Communication, v. 3, no. 4, pp. 378-399, 2007.
[19] S. Staab, H. Wethner, „Intelligent systems for tourism,“ IEEE Inteligent Systems, November/December, pp. 53-55, 2002.
[20] V. Jovanović, B. Đurđev, Z. Srdić, U. Stankov, Geografski informacioni sistemi, Beograd, Novi Sad: Univerzitet Singidunum i Univerzitet u Novom Sadu, 2012.
[21] N. Minić, „Geografski informacioni sistemi u oblasti turizma i njihova primena u marketingu turističke destinacije,“ Singidunum revija, v. 7, no. 2, pp. 363-370, 2010.
[22] V. Jovanović, Tematski turizam, Beograd: Univerzitet Singidunum, 2013.
[23] Yun-Feng Nie, Xiang Fu, Jie-Xian Zeng, „A Tourist Route Planning and Navigation System Based on LBS,“ Proceedings of the 2009 International Symposium on Web Information Systems and Applications (WISA’09), Nanchang, P. R. China, 2009.
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